What I do

I help schools improve their IT Support into a service they can rely on and trust to be; dependable, transparent, and proactive.

I work with your existing IT Support teams, I don't replace them.

I start by listening to leaders and IT teams to understand their goals, challenges, what they need from their technology.

That highlights where things need improving. From streamlining processes and improving documentation to reducing recurring issues and freeing time for meaningful improvement.

By focusing on both people and systems, I transform reactive IT support into a proactive service; enabling teachers to teach, learners to learn, and support staff to support.